Leadership is a quality of carrying the team to achieve a common mission. It is the leader who binds the entire team consisting of different ideologies, missions & cultures to a common mission of the organisation. He / she holds the hands of the team for unchartered route.

Future is uncertain and this creates restlessness in the mind of a person whether to trust the claims made by an organisation. It is the conviction of a Leader which gives him / her confidence of joining the team.

Leaders are visionary. No-body can predict what lies in the future but, still, they are great believers that future can be realised from consistent actions. No results (or popularly termed as failures) could or would be on the way but if they maintain continuity of actions, they would certainly see ‘Ray of Hope’.

They believe that journey of thousand miles start from first step. On this journey, they would find patches where they would be walking alone doubting sometimes about themselves, mission’s success. But, it would be their belief in goals which would keep them and entire team committed for converting dreams into reality.

Leadership Qualities / Deliverables (i.e. expectations from a Leader)

    • Believer in actions than talking
        • Believes in taking actions and that too well-planned in a time bound manner;
        • Doesn’t believe in making false claims.
    • Motivator
        • Motivates the entire team to take actions;
        • He is powerhouse and electrifies the entire body of team with his / her words;
        • Reiterates the Vision & Mission Statement boldly.
    • Inspirer
        • Inspires the team with his / her work and achievement;
        • He rules by an example;
        • Team quotes him / her to friends / family members;
        • Team wants to be like him / her.
    • Empathiser
        • Gets concerned with team member’s issues, problems;
        • Makes all efforts to make the team comfortable.
    • Task-master
        • Believes in completing the projects timely;
        • Delays & breaches of commitments in task completion trouble him / her.
    • Disciplined
        • Practices lot of disciplines in regular life;
        • Discipline = practising the defined routines daily irrespective of circumstances.
    • Team more important
        • Believes that entire team is his / her extension;
        • He / she doesn’t / can’t exist without the team → team members are more important than him / her.
    • Transparency
        • His / her actions are as clear as glass;
        • No two meanings of what he / she speaks;
        • Team believes in what he / she speaks.
    • Co-ordinator
        • Allocates the role matching the person’s capabilities;
        • Builds co-ordination in the team members → removes the spikes in the relationship à builds trust among them;
        • Synchronise their movements for better results.
    • Positive
        • He remains positive and keeps the entire team with positive thoughts;
        • Negative for him / her = achievement with ‘No Results’ requiring more actions next time;
        • Believes in ‘Never say Die’ attitude and finding options / alternatives where no hope exists.
    • Passionate
        • Passionate about mission / goals → committed to achieve them;
        • Finds lot of happiness with achievement of goals.
    • Avoiding temptation of Short-cuts
        • Doesn’t believe in compromising the quality by taking short-cuts and getting quick results.

Relevance of Leadership in running the Organisation

    • Organisational context
        • Every person practices leadership quality while dealing with
            • his / her juniors; or
            • fellow members; or
            • seniors; or
            • persons outside the organisation (customers, vendors, media, etc.)
        • Person takes a lead and assumes the role / responsibility for accomplishing the task;
        • Availability of leaders in the organisation is an important task → to manage ever-growing business → multi-location → managing diversity of cultures across countries;
        • Unless employees trained to be leaders → difficulty in continuous growth and organisation has to rely in leaders from outside (there is scarcity out there also);
        • Department-head to pass on good values to juniors → train them for accepting new challenges.
    • Entrepreneur point of view
        • He / she needs to be a great leader since he / she visualises the vision, mission & goals more clearly than others → needs to pass on what he / she sees to others so that everybody sees the same vision, mission & goals;
        • His / her role is very important → Organisation can’t be successful unless every person practises leadership qualities in his / her area.
    • Crisis management & difficult times
        • Crisis (sudden unexpected events) (discussed in a separate article) do happen;
        • Difficult times (like demand reduction, etc.) also come;
        • Matter of survival of the fittest → Needs to be managed somehow in an ethical manner;
        • Leadership qualities are most sought after during this period → shows the ray of hope and leads the entire team;
        • Narayan Murthy joined back Infosys when the organisation sailed through troubled time of high employee turnover and growth numbers coming down.

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